Custom Furniture FAQ

Our main products are customized as customers’ requirement,which include living room, ,bedroom,dining room,kitchen ,hotel furniture. We are offering you one stop solution , saving your time and expenses.

Yes, we can completely customize according to your requirements, not just changing the size, color, style, etc., as long as you have pictures or drawings, we can customize according to your requirements.

It depends on the designs that you choose. Normally, we do not ask for MOQ (Minimum Order Quantity).

Yes we can offer you samples before the orders but you will have to pay for the samples.

Yes,our warranty is 10 years,we are proud of our quality since each department we have professional QC teams.We would requst detailed images of any problems or warranty claims – provided emails with detailed pictures are sent,we will dispatch replacements at our cost to repair the products or alternatively supply replacements in subsequent orders. In some special cases we may turn to a discount as a solution.

It depends on you are buying for regular items or customized items. If going for regular one. We can offer you the price immediately. When it goes for customization, we need details of your requirement. And the process will be as below:

Inquiry– sending us your requirement (layout ,designs,etc)– choosing designs you like and offering you proposals of each area of your project– 3d rendering if needed– confirmation of orders– deposit payment–production– delivery.

It depends on the designs that you choose. Normally, our products can be ready for delivery from 7days -60days.

Yes, we offer door to door delivery as long as you provide the detailed address.

“I understand that payment can be a concern when making a purchase. Rest assured that we have secure payment options in place to protect your information. If you have any specific questions or concerns about payment, please let me know and I will do my best to assist you.”

There are many types of materials used in furniture manufacturing. Some of the most common ones are:

1. Wood: Solid wood, engineered wood, and plywood are all popular materials used for furniture.

2. Metal: Steel, aluminum, and wrought iron are commonly used for frames, legs, and decorative accents.

3. Upholstery: Fabric, leather, and vinyl are used for seating and cushions.

4. Glass: Tempered glass is used for tabletops, shelving, and decorative accents.

5. Plastic: Acrylic, polycarbonate, and polypropylene are used for modern, lightweight furniture.

6. Natural fibers: Rattan, wicker, and bamboo are used for outdoor and tropical-inspired furniture.

7. Stone: Granite, marble, and travertine are used for tabletops and accents.

8. Synthetic materials: Fiberglass, resin, and composite materials are used for modern and durable furniture.

9. Cork: Used for flooring and furniture accents.

10. Concrete: Used for modern and industrial furniture.

1. Traditional: Traditional furniture is often characterized by ornate details, rich colors, and classic designs. It may include features like curved legs, carved woodwork, and tufted upholstery.

2. Modern: Modern furniture typically features clean lines, simple designs, and minimal ornamentation. It may include materials like metal, glass, and plastic, and often has a sleek, futuristic appearance.

3. Contemporary: Contemporary furniture is similar to modern furniture, but it tends to be more eclectic and less focused on a specific time period or design movement. It may incorporate elements from various styles and eras.

4. Rustic: Rustic furniture is often made from natural materials like wood and stone, and features simple, functional designs. It may include elements like exposed beams, rough-hewn wood, and distressed finishes.

5. Mid-Century Modern: Mid-century modern furniture is characterized by clean lines, bold colors, and geometric shapes. It was popular in the 1950s and 1960s, and often features materials like plywood, fiberglass, and metal.

6. Scandinavian: Scandinavian furniture is known for its simplicity, functionality, and understated elegance. It often features light wood finishes, clean lines, and minimalist designs.

7. Industrial: Industrial furniture is inspired by factories and other industrial settings, and often features materials like metal, wood, and concrete. It may include features like exposed pipes, rivets, and distressed finishes.

These are just some examples of the many furniture styles and designs available, and there are many other unique and creative options to choose from.

Solid wood furniture is made entirely from natural wood, while engineered wood furniture is made from a combination of natural wood and other materials, such as plywood or MDF.

Dos:
1. Dust furniture regularly with a soft, lint-free cloth.
2. Use coasters and placemats to protect surfaces from heat and moisture.
3. Clean spills immediately with a dry cloth or paper towel.
4. Use furniture polish or wax to protect and nourish wood finishes.
5. Rotate cushions and pillows regularly to maintain their shape and prevent wear.

Don’ts:
1. Avoid placing furniture in direct sunlight, as this can cause fading and damage to materials.
2. Do not place sharp or heavy objects on furniture surfaces.
3. Avoid using harsh chemicals or abrasive cleaning products on furniture.
4. Do not drag or slide furniture across floors, as this can cause scratches and damage.
5. Avoid exposing the furniture to extreme temperatures or humidity levels.

We can give you a few common mistakes to avoid when cleaning furniture:

1. Using Too Much Water: Using too much water to clean furniture can cause damage to the wood finish or cause swelling and warping in the furniture. Always use a damp cloth or sponge, and wring it out well before cleaning.

2. Not Testing Cleaning Solutions: Not all cleaning solutions are suitable for all types of furniture. Always test any cleaning solution on a small, inconspicuous area first to make sure it doesn’t damage or discolor the surface.

3. Scrubbing Too Hard: Scrubbing too hard can scratch or damage delicate surfaces, such as wood or leather. Use a soft cloth or sponge when cleaning and apply gentle pressure.

4. Using Abrasive Cleaning Products: Abrasive cleaning products can cause scratches or damage to the furniture. Avoid using abrasive cleaners or scouring pads when cleaning furniture.

5. Not Wiping Off Cleaning Solutions: Leaving cleaning solutions on furniture for too long can cause damage, such as discoloration or warping. Always wipe off any cleaning solution immediately after cleaning.

6. Using the Wrong Cleaning Tools: Using the wrong cleaning tools, such as hard-bristled brushes or steel wool, can cause damage to the furniture’s surface. Always use the appropriate cleaning tools, such as soft cloths, sponges, or brushes with soft bristles.

1. Visible damage: Visible cracks, scratches, or chips on the furniture or any other type of damage can be a sign that it needs to be repaired or replaced.

2. Unstable or wobbly: If the furniture feels unstable or wobbly when you sit on it or when you move it, it might be time to get it checked and repaired.

3. Sagging or sinking: If you notice that your couch or chair cushions are sagging or sinking, it’s probably time to replace them.

4. Broken or loose joints: If the joints of your furniture are loose or broken, they might need to be repaired or replaced to prevent further damage.

5. Fading or discoloration: If your furniture is fading or discolored due to age or sun damage, it might be time to refresh or replace it.

6. Mold or mildew: If your furniture starts to show signs of mold or mildew, it might be too late to save it and it’s time to get rid of it.

7. Outdated style: If your furniture looks outdated or doesn’t match the rest of your home decor, it might be time to replace it with something that fits your current style.

1. Clean your furniture regularly: Dust and dirt can accumulate on furniture surfaces, causing damage over time. Regular cleaning with a soft cloth and mild cleaner can help remove dirt and dust and prevent scratches.

2. Keep furniture out of direct sunlight: Sunlight can cause fading and discoloration of furniture finishes. Place your furniture away from direct sunlight or use window treatments to limit exposure.

3. Use coasters and placemats: To prevent water rings and other marks, use coasters and placemats under glasses, plates, and other items that can leave marks on furniture surfaces.

4. Avoid using harsh chemicals: Abrasive cleaners, ammonia, and other harsh chemicals can damage furniture finishes. Stick to mild cleaners that are specifically designed for use on furniture.

5. Don’t overload shelves and drawers: Overloading shelves and drawers can cause them to warp, bend, or even break. Be mindful of weight limits and try to distribute weight evenly across shelves and drawers.

6. Avoid dragging furniture: Dragging furniture can scratch and damage floors and furniture legs. Lift furniture when moving it, or use furniture sliders to make moving heavy pieces easier.

7. Keep pets and children in mind: If you have pets or children, take steps to protect your furniture from scratches, spills, and other damage. Consider using furniture covers, limiting access to certain areas of your home, or providing alternative play spaces for kids and pets.

Here are the steps to follow if your furniture needs to be fixed or replaced:

1. Assess the damage: Take a close look at your furniture to identify the extent of the damage. This will help you determine whether you need to repair or replace it.

2. Determine the repair or replacement cost: Get estimates from professionals or research the cost of a new piece of furniture to determine which option is more cost-effective.

3. Consider the age and quality of the furniture: If your furniture is old or low-quality, it may not be worth repairing. Consider investing in a higher-quality piece that will last longer.

4. Check the warranty: If your furniture is still under warranty, check to see if the repair or replacement is covered.

5. Contact the manufacturer or retailer: If your furniture is still under warranty, contact the manufacturer or retailer to request a repair or replacement. If it’s not under warranty, they may still be able to provide you with repair options.

6. Hire a professional: If you decide to repair your furniture, consider hiring a professional furniture repair service. They will have the necessary tools and expertise to fix your piece of furniture properly.

7. Dispose of the furniture if necessary: If your furniture is beyond repair and you decide to replace it, dispose of the old piece responsibly. Consider donating it to a charity or recycling it if possible.